Privacy Policy

Effective Date: September 11, 2025

This Privacy Policy describes how Texas Tuff Artificial Grass (“we,” “us,” or “our”) collects,
uses, and shares information about you when you visit our website, contact us, or engage
our services for artificial grass installation, repair, or maintenance. We are committed to
protecting your privacy and handling your personal information with care.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: This may include your name, email address,
  phone number, and physical address. We collect this information when you request
  a quote, schedule a consultation, or enter into a contract for our services.
  
  
• Property Information: To provide an accurate quote and complete the installation,
  we may collect information about your property, such as its address and relevant
  details (e.g., size of the area to be covered). This may be collected through site
  visits, measurements, photographs, or information you provide.
  
  
• Payment Information: When you make a payment for our services, we collect
  payment information such as credit card details or bank account information. This
  data is processed securely through a third-party payment processor, and we do not
  store your full payment card details on our servers.
  
  
• Communication Information: We may collect and store records of our
  communications with you, including emails, phone calls, and text messages.
  
  
• Usage Data: When you visit our website, we may automatically collect certain
  information about your device and how you interact with our site. This may include
  your IP address, browser type, operating system, pages viewed, and the dates/times
  of your visits. This information helps us improve our website’s functionality and user
  experience.
  
  

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: The primary use of your information is to fulfill our
  contractual obligations. This includes providing quotes, scheduling installations,
  communicating with you about the project, and completing the installation of
  artificial grass.
  
  
• To Communicate With You: We use your contact information to respond to your
  inquiries, send you project updates, and provide customer support.
  
  
• For Marketing and Promotions: With your consent, we may use your information to
  send you promotional materials, newsletters, or special offers about our services.
  You can opt out of these communications at any time.
  
  
• To Improve Our Business: We use collected data to analyze business trends,
  understand customer needs, and improve our services and website.
  
  
• For Legal and Security Purposes: We may use your information to detect, prevent,
  and address fraud, security breaches, or other illegal activities. We may also use it
  to comply with legal obligations and enforce our agreements.
  
  

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing
purposes. We may share your information in the following limited circumstances:

• With Service Providers: We may share your information with trusted third-party
  service providers who perform services on our behalf, such as payment processing,
  financing, IT support, and marketing. These service providers are obligated to
  protect your information and use it only for the purposes for which we hired them.
  
  
• For Legal Compliance: We may disclose your information if required by law, such
  as to comply with a subpoena or other legal process, or to protect our rights,
  property, or safety, or the rights, property, or safety of others.
  
  
• In a Business Transfer: If we are involved in a merger, acquisition, or sale of all or a
  portion of our assets, your information may be transferred as part of that
  transaction.
  
  

4. Data Security

We implement reasonable security measures to protect your personal information from
unauthorized access, use, or disclosure. However, please be aware that no method of
transmission over the internet or electronic storage is 100% secure. We cannot guarantee
the absolute security of your information.

5. Your Choices and Rights

You have certain rights regarding your personal information, which may include the
following:

• Access and Correction: You may request to review and update the personal
  information we hold about you.
  
  
• Opt-Out: You can opt out of receiving marketing communications from us by
  following the unsubscribe instructions in the emails we send.
  
  
• Data Deletion: You may request the deletion of your personal information, subject
  to certain legal exceptions.

To exercise these rights, please contact us at the address provided below.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or
for other operational, legal, or regulatory reasons. We will post the revised policy on our
website with an updated “Effective Date.” We encourage you to review this policy
periodically.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Texas Tuff Artificial Grass
4636 Pine Valley Drive, Frisco, TX 75034
Phone: 214-945-9388
Email: info@texas-tuff.com